Privacy policy
Effective date: 10 November 2026
Who we are
Get Ranking (getranking.co.uk) is run by Get Versed Training Ltd, company number 15381957, registered at 15 Abbey Court, Benedict Drive, Selby, England, YO8 8RY. We are registered with the Information Commissioner's Office under number ZB888715. For anything about your data, email [email protected].
This policy explains what personal data we collect when you use Get Ranking, why, and your rights. If you upload content that contains other people's personal data, you are responsible for it and we handle it on your behalf under our data processing agreement.
What we collect
| Data | Examples | Why we use it | Lawful basis |
|---|---|---|---|
| Account details | Email address, name, workspace name, team members and their roles. If you choose to sign in with Google, we receive your name, email address and profile picture from Google | To create your account, sign you in and let teams work together | Contract |
| Your content | Text, Word files and Google Docs you check, briefs, drafts, folders, comments, competitor and website addresses | To analyse, score and store your content, and to give you the features you use | Contract |
| Reviewer details | The name and comments of anyone you send a review link to | To show comments and approvals to your team | Legitimate interests (yours and ours, in running the review) |
| Connected services | WordPress site address, username and application password (stored encrypted) | To send your documents to WordPress when you ask | Contract |
| Billing details | Plan, credits, invoices, billing address and VAT number. Card details go straight to Stripe; we never see or store them | To charge you and keep VAT records | Contract and legal obligation |
| Usage and technical data | Which features you use and when, credits used, IP address and browser in our server logs | To run the service, prevent abuse, fix problems and keep records of credit use | Legitimate interests |
| Emails | Sign-in links, alerts when a check is ready, review and invite emails | To run your account and the features you use | Contract |
We do not use your content to train AI models, and we do not sell your data.
Who we share it with
We use these service providers to run Get Ranking. Each only gets the data needed for its job.
| Provider | What they do | Where |
|---|---|---|
| DigitalOcean | Hosting and database | London, UK |
| Anthropic | AI writing and rewrites, when you use an AI feature | United States |
| DataForSEO | Google search results and keyword data (receives keywords and website addresses, not your content) | Estonia (EU) |
| Resend | Sending emails | Ireland (EU) |
| Stripe | Payments, invoices and the billing portal | Ireland and United States |
| Loading fonts on our pages (receives your IP address), and signing you in if you choose Sign in with Google | United States |
When you ask us to, we also send content to services you connect, such as your WordPress site.
Where data goes outside the UK, we rely on the UK-US data bridge or the UK International Data Transfer Addendum to the EU standard contractual clauses, as appropriate for each provider.
How long we keep it
- Account and content: while your account is open. If you delete a document it is removed straight away. When you close your account, we delete your content within 30 days.
- Search results we fetch from Google: up to 30 days, so repeat checks are quick and free.
- Billing records: 6 years, as required for tax.
- Server logs: up to 30 days.
Your rights
You can ask to see, correct, delete or export your personal data, object to or restrict how we use it, and withdraw consent where we rely on it. Email [email protected] and we will reply within one month. If you are unhappy with our answer, you can complain to the ICO at ico.org.uk.
Security
Data is encrypted in transit, the database only accepts connections from our app, and stored passwords for connected services are encrypted. Sign-in is by single-use email link, so we never store a password for you.
Changes
If we make important changes we will email account owners before they take effect.